Rachel J Graves

UX Engineer, UX Designer, Recovering Developer, Specialty Coffee Expert

About Me

I am a User Experience Designer based in London and have worked in technology for over a decade. Before moving into User Experience I worked as a Software Engineer and Systems Administrator. I have worked at a number of brands and companies, including Babylon Health, the Money Advice Service, Dachis Group and Comic Relief.

My interest is in products that promote better standards of living, health and wellbeing, through healthcare, government or finance. I advocate for inclusive research and design and believe that designing for people of all backgrounds and abilities helps produce better products for everyone. I am queer, transgender and have a hidden disability so I understand the importance through my lived experiences.


  • Qualitative & Quantitative Research
  • User & Usability Testing
  • Information Architecture
  • Competitive Analysis
  • Wireframing
  • Interaction Design
  • Front & Backend Development
  • Systems Administration
  • Agile & Lean Methodologies
  • Workshop Facilitation
  • Project Management
  • Client Presentations
  • Coaching


User Experience Design Immersive

General Assembly

Human–Centred Systems MSc

City University


Software Engineer

Money Advice Service

Senior Software Engineer

Babylon Health